We want you to love what you ordered. If you’re not happy with your purchase, we offer a 30-day return and refund policy.
Eligibility for Returns:
- You must request a return within 30 days of receiving your order.
- Items must be unused and in their original packaging.
- We do not accept returns on used or damaged items unless they arrived that way.
How to Start a Return:
- Contact us at [Lloyd@Doggyclothingandpparel.com] with your order number and reason for the return.
- We’ll review your request and send you return instructions.
- Once we receive and inspect the item, we’ll notify you of the approval status.
Refunds:
- If approved, your refund will be processed to your original payment method.
- Refunds typically take 5–10 business days to appear, depending on your bank.
Return Shipping:
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Note: We recommend using a trackable shipping service for your return. We are not responsible for items lost in transit.